Partnerships
Hotel travel desks
Your desk sells the car and keeps the margin on it. We run the vehicle, and the name and number of the driver reach the desk the evening before, so whoever is on the counter at midnight can answer the room instead of promising to find out. One invoice a month, not a bill per guest.
- From
- ₹12.00a kilometre in a sedan, before toll and GST. Every class and every charge is on the rate card.
What the counter can answer at midnight without ringing us
One of these is already in your own WhatsApp history the evening before. The other is on the published rate card, so the counter can price a run at midnight and know it is the figure we will bill against.
9 pm
you know the car and the driver by
250 km
the minimum a run is worked from, however short the drop
What your counter does, and what we do
Your counter prices the run
Off the net sheet, with whatever the desk adds on top, and the guest hears one figure from one person. We are not in that conversation and we do not talk money with your guest.
The desk sends it over
Date, time, where he is picked up, where he is going, and the guest's mobile. A car needed the same night is worked out on the call instead.
The night manager gets the driver's number
The vehicle, the name and the number reach the desk the evening before, so whoever is on the counter can answer a question about tomorrow morning tonight.
One bill a month
The guest settles on his folio at the figure your desk quoted him. We bill the hotel once a month with the duty slips attached and GST as its own line.
The published figures behind your net sheet
Retail rates per kilometre, for the four jobs a desk sends out most. Your net sheet sits under them, and the gap between the two is what the counter keeps.
- Send Quick Quote₹12.00 per km
The airport run
Maruti Dzire, Honda Amaze, or similar
4 seats
- Send Quick Quote₹19.00 per km
The guest who wants the bigger car
Toyota Innova Crysta, or similar
7 seats
- Send Quick Quote₹26.00 per km
A family, or a site visit
Force Traveller, 12 seater, Force Traveller, 17 seater, Force Maharaja, 20 seater, Force Traveller, 25 seater, Force Urbania, 17 seater, or similar
Up to 25 seats
What the fare covers
In the quoted fare
- Fuel and running cost
- Whatever the trip burns.
- The chauffeur
- His driving charges for the duty.
- Maintenance, insurance and air conditioning
- The vehicle is insured and serviced, and the AC runs.
- A rate card the desk can quote from
- Net figures per class, with the date they took effect printed on them, so the counter can price a run without ringing us for permission first.
- The driver reaching the desk, not only the guest
- His name and number come to the desk the evening before, which is what lets your night manager answer a question about tomorrow morning at eleven tonight.
- A line that is answered at any hour
- Your night staff ring the same number your day manager rings, and somebody picks up.
Charged on top
- Toll
- At actuals, and the FASTag statement is shared with the bill.
- Parking
- At actuals, with the receipt.
- State entry tax
- Where the trip crosses a state border. At actuals, and named on the quotation before you confirm.
- GST5%
- Shown as its own line on the quotation and on the invoice.
Kilometres run from where the guest is picked up to where the guest is dropped, on the odometer. Not from your gate if he is collected somewhere else, and not from our yard. Where that distance comes to less than the 250 kilometre minimum the run is worked from the minimum instead, so the counter knows the floor before it quotes the room.
The figure on your quotation is the figure you pay. Everything payable at actuals is a named line on it, with a number against it, before you confirm. Nothing is added afterwards.
What hotels ask before the card goes on the counter
A guest wants a car at eleven at night. What does the desk do?
Ring us. The line is answered at any hour, and a car needed that night is worked out on the call and confirmed back to the desk. The written quotation follows by 9:30 the next morning, because that is when quotations are typed. Between 9 am and 9 pm the same request comes back in writing the same day.
Who quotes the guest, the desk or us?
The desk. That is what a net rate card is for: your counter prices the run, adds what it adds, and gives the guest one figure. We do not discuss money with your guest. If the desk would rather hand the phone over on a complicated job, we will speak to the guest directly, but that is your call at your counter and not something we do on our own.
Who invoices, and who does the guest pay?
The guest pays the desk on his folio, at the figure the desk quoted him. We bill the hotel once a month with the duty slips attached and GST as its own line, rather than raising a bill per guest. Some hotels would rather the guest settled with the driver and took their share back from us afterwards. Both work. Which one it is gets written down before the desk goes live, not argued about in the first month.
A guest is unhappy with the car. Who handles it?
Ring the office and hand it over. Do not argue it at the counter and do not let the driver settle it out of his own pocket at the porch, because a payment nobody records is a fault nobody fixes, and the same thing turns up at another hotel next month. Give us the date, the duty slip number and what happened, and the answer comes back to the desk in writing so the desk has something to put in front of the guest.
Can we see the rates before we sign anything?
The retail rate card is published on this site in full, per class and per kilometre, so you can work out exactly what your guest would pay if he booked us himself and decide whether there is room in it for you. The net sheet is the one that comes with the agreement, and it carries the date it takes effect, so the desk always knows which version it is quoting from.
What if a guest asks for something that is not on the card?
Ring and we quote it. A Vellfire for an airport pick-up, a coach for a conference batch, a wheelchair accessible vehicle for an elderly guest: all of them run, and none of them carries a printed per kilometre rate, because in this trade they are genuinely priced on the job rather than by the kilometre. You get a figure in writing before you quote the guest.
Do you put your branding in our lobby?
No, unless you want it. The card on your counter can carry your hotel name. Drivers report to the porch and take the morning instruction from your duty manager, and nothing of ours has to be visible to your guest at all.
Rates on this page are the published retail card, which is what a guest pays if he books us direct. Net figures for a desk are set in the partnership agreement. Toll, parking and state entry tax are passed through at what they actually cost and are named on the quotation before your counter quotes the guest.
Sending an enquiry is not a booking and does not hold a vehicle. We price the trip, send you a fixed all-inclusive figure in writing, and nothing is reserved until you confirm that figure.
Ask for the net sheet and the agreement.
Both in writing, both carrying the date they take effect, before anything goes on your counter.
Written quotes 9 am to 9 pm, seven days. The line itself is answered at any hour.